A little help.
A clearer answer.
Everything you need to know about shopping with Home cutZ Supply.
Before you shop.
How do I place an order?
Choose an available product, add it to your bag and complete the secure checkout. Your order confirmation will be sent to the email address used at checkout.
Where can I check product specifications?
Current specifications, stock status and pricing appear on each product page. Contact the team before ordering if you need help choosing the right product.
How do Home cutZ app-member discounts work?
Open Supply from your signed-in Home cutZ app account. If your account is eligible, the member price is verified securely and shown before payment. The applicable rate is managed by Home cutZ.
Delivery & returns.
What will delivery cost?
Available delivery methods and charges are calculated at checkout from your delivery address and the current store settings.
What is the returns and warranty policy?
Return eligibility and warranty coverage depend on the product and supplier terms. Please contact the team with your order number before returning an item.
Your privacy.
How is my store information used?
Account, address, order and payment-related information is processed only as required to operate the store, fulfil orders and meet legal obligations. Payment details are handled by the configured payment provider.
What happens when I choose WhatsApp?
A draft message opens in WhatsApp. You review and send it yourself. A WhatsApp conversation does not create or confirm an order.
Talk to the team.
For product questions, professional membership or salon supply enquiries.